Sisters at Disney World
  • On Mar 3, 2022
    Sandra from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have booked tickets for the magic Kingdom park...when i try to make reservations as required the app tells me i can't book more than 1 reservation per person....please advise

    Hello, and welcome to planDisney, Sandra!

    As Mickey Mouse would say, "That sure is swell!" Your visit to Walt Disney World Resort is ‘just around the Riverbend,' I appreciate your great patience and will do my utmost to help you, Sandra!

    Let's begin at the base of this issue to ensure we’ve not missed any steps. The first thing I’d like you to check on your mobile device is that all updates are complete and that your operating systems for an iOS device are at iOS 13 and above and for an Android device 8.0 (Oreo) and above. Then I would like you to go to your "Settings" and enable notifications from "Disney World" for the My Disney Experience app. Now, go into your My Disney Experience app and tap on the three stacked lines on the bottom right of the "Home Page" to open your “Welcome Sandra” page. Tap on “My Profile” then tap on “Mobile Device Notifications” and tap on all fields to activate all of those. This will allow the My Disney Experience app to continuously update and send you notifications during your visit.

    Double-check that all in your travel party are linked to your Disney account. If so, it appears you are receiving this message because one of the Guests may already have a Disney Park Pass - Theme Park Reservation in place for that day. If this is the case, then that Guest's Theme Park Reservation will have to be cancelled and then changed to Disney's Magic Kingdom Park, pending theme park availability. If I have not interpreted your question properly I apologize, and if this issue persists then I recommend contacting Walt Disney World Resort - My Disney Experience and MagicBands for support.

    If you do succeed with your Disney Park Pass - Theme Park Reservations, and while tinkering around in the My Disney Experience app, please add your payment method/s to your “Payment Method” found in your “My Profile” on your “Welcome Sandra” page. This will enable you to enjoy the convenience of Mobile Food & Beverage Ordering among many other useful features during your visit.

    Sandra, I hope I helped you today, and I wish you a most magical visit to The Place Where Dreams Come True - thank you!

    ~Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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