Sleeping Beauty Castle
  • On May 21, 2023
    Kirsty Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I’ve just booked tickets for me, my husband and my son to visit in July. I didn’t notice until after I’d paid that auto-fill only entered half our surname on my husband’s ticket. Will this matter?

    Hey Kirsty! 

    Welcome to planDisney and thank you for stopping by with a question! 
    I’m sorry to hear there was an autofill fail. That happens to me all the time! But there is good news! It’s no problem! Upon arrival at the Main Entrance turnstiles, a Cast Member will take a picture of the person using the ticket. Then, the ticket is associated with the person in the picture, not the name on the ticket. Leave everything as it is and head straight to the turnstiles when you arrive! The ticket names are used to help you keep everything organized. 

    Make sure to download the Disneyland Mobile App ahead of your visit. You can use it to check attraction wait times and look up entertainment schedules. My favorite use is Mobile Food & Beverage Ordering! Here’s a tip! In the morning, before you’ve entered the parks, place several Mobile Food and Beverage Orders for later in the day. I like to do this when I’m in line for security! Choose your preferred Quick Service location and pickup window. Later in the day when your pickup window arrives, select the “I’m Here, Prepare My Order” button and wait for the text alert that your order is ready for pickup. Then, head to the pickup counter to retrieve your order. 

    Thanks again for stopping by! Enjoy your visit to “The Happiest Place on Earth!” 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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