• On Sep 28, 2021
    Stephanie from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I over booked tickets for our day at Disneyland! I was confused on how to make a reservation and I actually booked a 2 day park hopper when I only want one day! How can I cancel the 2 day park hopper?

    Hi Stephanie,

    It's so fun to see you here at planDisney! It's also fun to see you're looking forward to visiting "The Happiest Place on Earth." Even better, you're visiting the Disneyland Resort during the merriest time of the year! I can imagine you're really getting ready for all the festive magic that awaits you.

    One note to keep in mind is that theme park tickets for the Disneyland Resort are nonrefundable. It's also important to note that if you have a multi-day ticket, the ticket would need to be used within a certain number of days from when you first use the ticket for theme park admission. For example, new multi-day tickets would need to be used within 13 days of first use, or by January 12, 2023 -- whichever comes first. In your case, I think the best suggestion is to reach out to the Disneyland Resort Ticket Services team at (714) 781-4636 and speak with a Cast Member about options that might be available to you. 

    It's also helpful to know that when you purchase tickets using the Theme Park Tickets & Reservations system online or through the Disneyland Resort mobile app, the system will guide you to both purchase theme park tickets and make theme park reservations at the same time. 

    It's also helpful to know that you can use the My Theme Park Reservations features to manage your theme park reservations. The features also allow you to cancel a theme park reservation. So if you're looking to cancel one of your theme park reservations, you can use the My Theme Park Reservations features to do that.

    Stephanie, I hope this info is helpful as you plan your holiday visit to the Disneyland Resort!

    Here's wishing you lots of Disney magic in your day!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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