Sleeping Beauty Castle; quarter view; day; bridge; flowers
  • On Mar 9, 2025
    Mary from - Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have booked a ticket for Wednesday 16th April for Disneyland Park, and the booking system is saying you need a park ticket and a park reservation, but I get the message "this pass has reached the theme park reservation limit". Help!

    Hello from across the pond, Mary! Welcome to planDisney! Oh boy! I'm so thrilled to hear that you have a visit to the Happiest Place on Earth coming up very soon! I imagine you're counting down the days.

    I'm sorry you've encountered some bumps in the road as you're preparing for your magical visit to Disneyland. That's frustrating. But I can assure you, you are not alone, and this very thing has happened to me too! It's a little alarming but should be an easy fix!

    You are likely getting the message that you have reached your theme park reservation limit because you already have a theme park reservation. To check your park reservations, log into your Disney account on the Disneyland website and within the "My Disneyland" drop-down menu at the far right of the top navigation bar, select "My Plans." From here, click the "Manage Reservation" box to the right of your park day, and confirm there is a reservation for the park you desire - which sounds like is Disneyland Park. If not, you should be able to modify your reservation from here, if there is park availability. 

    If you still are having trouble accessing your park reservation, Mary, I suggest reaching out to Guest Services either by giving them a call or initiating a chat from the "Help" page on the Disneyland website. The help chat box hovers on the right-hand side of your screen and is a great resource to connect with a friendly and helpful Cast Member who can assist you. I use it all the time!

    I hope I was able to answer your question, Mary, and you've got your park reservation settled! But if you're still feeling stuck, please don't hesitate to send me another question, and I'd be happy to help! Or I'd love to share more of my tips and recommendations for a truly magical time in Disneyland, like maybe where to find the best seasonal treats or some strategies to make sure you hit all your top priorities.

    See you real soon!

    Warmest wishes,
    McCayla
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Meet the Panelist: McCayla, Washington

Hello from the Pacific Northwest! I'm McCayla, a wife and mom dreaming of adventure in the great wide somewhere, yet also completely content watching Toy Story from the couch. My love of Disneyland began as a little girl on Peter Pan's Flight and only grows with each visit. But even when I'm not physically at the Happiest Place on Earth, I truly feel that same joy when I can help others (YOU!) experience the magic of Disneyland Resort too.

Learn More About McCayla

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