Mom; daughter; girl wearing large yellow floppy hat; at pool; waterslide
  • On Feb 17, 2024
    Tammy from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a room for my daughter with my email but her name and her children’s names are in the reservation. We have both linked the reservation to our accounts but neither of us is listed as the primary guest. How can we fix this?

    Hey there, Tammy! You're as welcome as can be, here at planDisney! Thank you for sending us this question and it will be a pleasure to help you plan your upcoming visit to 'The Happiest Place on Earth!'

    It sounds like you've already begun the magic by booking your Disneyland Resort hotel accommodations and linking the resort reservation to both your account and your daughter's account. As long as the reservation contains the names of all the Guests who will be staying on it, you should be good to go for check-in! However, I completely understand why you might want to ensure that the name of the primary Guest is listed correctly for your check-in date. In this case, I recommend calling to speak with a Cast Member at the Walt Disney Travel Company. You can use the phone directory here, and select Hotel Reservations. 

    I hope this is a helpful start, Tammy. Did you know that your visit coincides with the Disney California Adventure Food and Wine Festival this year? It's one of my favorite seasonal events and I'm especially excited to see that Soarin' Over California will make its return during the festival! If we can help with any other questions in the meantime, please don't hesitate to call on planDisney again!

    You've got a friend in us,
    Tishra
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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