• On Jan 26, 2019
    Jana from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked the Rhinos Tour at AK. They said it wouldn't show up in MDE but should I have at least gotten an email confirmation? I just have the conf# they gave me over the phone. Also is DAS pass good for entire stay or do I need to get 1 in each park?

    Hi, Jana, and welcome back to the Disney Parks Moms Panel!

    I had the privilege of attending the Up Close with Rhinos tour last month and let me tell you: you are in for a TREAT! This was one of the most magical experiences I've ever had at Walt Disney World Resort. Your confirmation number should be all you need; simply check in at the Curiosity Animal Tours Kiosk, located across from the Kilimanjaro Safaris attraction entrance. Make sure you're there right at 10:45 a.m. to give yourself plenty of time to check in, read and sign some paperwork with information about the experience, and be ready to go when it begins promptly at 11. And if you get to meet Helen the Rhino, tell her I said "hi!"

    As for the Disability Access Service (DAS), after you've registered in person at one of the Guest Relations Main Entrance locations at any of the four main Walt Disney World Resort Theme Parks, the DAS will remain valid for up to 60 days (based on your ticket entitlement). The Guest Relations Cast Member who registers you and your party will enter your information electronically and will connect your DAS to your theme park tickets (cards or MagicBands).

    Did you know you can also pick up specialized Theme Park maps for Guests with Disabilities at Guest Relations? These maps offer tips and information for Guests with Mobility, Visual and Hearing Disabilities. Additionally, Walt Disney World Resort has a guide for helping Guests with Cognitive Disabilities including Autism Spectrum Disorder, too. Hopefully these resources will help you enjoy Walt Disney World Resort to its fullest extent!

thumbnail image for Amy

Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.