Victoria Alberts
  • On Jun 27, 2022
    Perla from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a Rhine river cruise June of 2023 ,I don't see it on my profile ?

    Hi there, Perla! Welcome to planDisney! I'm so glad that you've stopped by with your vacation planning question. I love chatting about Disney vacations with my pals, pal!

    First of all, WOW! The Adventures by Disney Rhine River Cruise looks absolutely spectacular and is at the top of my Disney bucket list. Visiting six incredible destinations in four beautiful countries while experiencing luxury Disney service seriously sounds like a dream come true. Since a dream is a wish your heart makes, let's chat about making your heart's wishes come true.

    Unfortunately, there is no Guest log-in on the Adventures by Disney website, and the reservations cannot be linked to your My Disney Experience account, so, you will not be able to log in to view your reservation information on an online profile. However, you can view the River Cruise Highlights and even download your trip Itinerary on the Adventures by Disney website. When you booked your vacation, you should have received an email confirmation, and as your amazing trip approaches, you will receive more information in the mail. If you have not received your email confirmation, I suggest calling a helpful Vacationista at (800) 543-0865 Monday through Friday from 8:00 a.m. to 10:00 p.m. EST. 

    If you happen to be a Disney Vacation Club Member who booked your Adventures by Disney Rhine River Cruise using Vacation Points, your reservation should be listed on My Dashboard on the DVC website. However, I spoke with a Cast Member with DVC Member Services who informed me that there is currently an issue with some exchanges being listed as a waitlist instead of a reservation when viewing your profile on a mobile device. In this case, the reservation number and details may not be accurate, so, if this is the case for you, just contact DVC Member Services, and after dialing "1" to reach Member Services, dial "3" to reach a Cast Member who specializes in Adventures by Disney vacations. 

    I hope this was helpful, Perla, and I hope that your incredible European River Cruise is magical, memorable and practically perfect in every way. Please stop by any time with any vacation planning questions you may have along the way. You've got a friend in me!

    Adventure is out there,

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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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