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  • On Mar 31, 2024
    Jennifer from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked my resort stay and bought my park tickets separately. My parks tickets say that I have to pick them up at the park. They're already on my Disney Experience app. Will I still have to physically pick them up?

    Hey there Jennifer and welcome back to planDisney!

    Can you believe that it's been a decade since you came here with your first question to our panel of experts and researchers? I can imagine that so much has changed and continues to evolve with Walt's vision of a continual push for a Great Big Beautiful Tomorrow as you prepare for your next stay this summer, and so many fellow Canadians have been thrilled that this coincided with the release of some Special Offers, Deals & Discounts aimed right at Canucks during a year full of new developments!

    It sounds like you might've taken advantage of the special Canada Resident Ticket offer in 2024 and for most Canadians who have never been to Walt Disney World Resort before, they are often directed as they arrive to make sure that they validate their tickets at a theme park entrance before they enter. What this currently entails is a Cast Member will request proof of residency and activate your tickets which you can also choose to receive in an actual physical card format to tap at the entry points or turnstiles; some guests choose to keep it all on their devices using Disney MagicMobile service instead! (Though some folks and families can already see their tickets on the My Disney Experience app already, I've observed many being pulled off to the side for validation by the Cast Members welcoming guests in so it's always a good idea to get this done sooner just in case.)

    Since Walt Disney World Resort theme park tickets are linked to your Disney account, some Canadians have found that their residency has already been validated automatically ahead of their stay but I highly recommend checking before you head into your first theme park day at a place like the Ticketing Center at Disney Springs. This can really be an efficient way to make sure everything is good to go, especially on your arrival day if you're not heading directly to the theme parks after you check in!

    We look forward to seeing more of your questions here again soon Jennifer, and don't hesitate to reach out to our other planDisney pals Candace and Nilson who are always happy to assist and lend knowledge to fellow Canadians!

    Hope your summertime adventure is swell!
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Meet the Panelist: Prince, Ontario

Hello, Bonjour, Aloha and Ahoy there! As a performer and world explorer who's been to all of the Disney theme parks around the globe, I'm always happy to provide my best adventuring advice and knowledge to navigate your way to all of the greatest snacks, attractions and entertainment on land and at sea. Find me featured on the planDisney Podcast and on the Disney Parks Blog, discussing Disney Eats at festivals and beyond, holiday events at Walt Disney World Resort and planning my Disney Fairy Tale Wedding! Learn More About Prince

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