Mom and child in resort room
  • On Aug 10, 2020
    Suzanne from IN Asked

    I have booked a reservation with Wyndham Bonnet Creek which is listed as one of the Disney off site hotels that is included in the extra perks. Now I am trying to link my confirmation and if will not link through MDE. Need this for park reservation. Help.

    Hi ya Suzanne!

    Thanks for stopping by, we’re so happy to hEAR from you. You must be so excited for your upcoming visit to Walt Disney World Resort. I’m excited for you!

    Your reservation at Wyndham Grand Orlando Resort Bonnet Creek, is one of the Disney off-site resorts. I’m going to help you with a few tips and tricks so that you can link this reservation to your My Disney Experience account.

     First, I recommend linking your reservation to your My Disney Experience account using the website, not the My Disney Experience Mobile app. If you haven’t tried recently, I recommend trying again. You will need both the confirmation number, and the last name the reservation was made under to access your reservation information. Sometimes it may take up to 72 hours for a new reservation to activate and become linkable.

     If these tips and tricks don’t work, then I think it’s time to call for a Mouseketool. “Ohhh Toodles!”. I was able to find a phone number so that a Cast Member can better assist you if you are still having trouble. The number is, 407-560-CHAT. Just have your confirmation number ready so that a Cast Member can help you solve this mystery.

    Suzanne, I hope this helps. Please be sure to visit us again if you have any more questions as you continue to plan!

    See ya real soon!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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