Family with Mickey balloons at Grand Floridian; Asian; mother; father siblings
  • On Apr 1, 2026
    Sarah from RCT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we’re booked into the Polynesian and Grand Floridian hotels staying club level for both. Are we able to use the lounge from 7:00am on check in day and what time can we use the lounge on check out day please?

    Hello, Sarah! I'm so glad you've brought your question to planDisney! We love helping guests plan their next visit to Walt Disney World Resort

    Let me start by saying: Disney's Polynesian Resort? Disney's Grand Floridian Resort? And Club Level Concierge for both? I like the way you vacation! It doesn't get more magical than that! I have good news, Sarah. You can begin enjoying the Club Level Lounge as soon as you check in to your resort. While the official check-in time for Disney Resort hotels is 3:00 pm, you can actually check in at the Club level floor whenever you arrive (as early as 7:00 am), although your room may not be ready yet. You will then have access to all of the wonderful amenities that come with this service. In addition to the complimentary daily refreshments, the Club Lounges are wonderful places to make plans for the day ahead or unwind after hours of park-hopping. There are also Cast Members available to assist you with tickets, dining reservations, and any other questions you might have. These benefits last until midnight of your day of check-out.

    It's a Cool Kids Summer at Walt Disney World, so be sure to check out this post by Disney Parks Blog that details all the fun ways to both soak up the sun and cool down! My kids aren't so little anymore, but I'm still excited to meet Bluey and Bingo in Disney's Animal Kingdom Theme Park! You'll also find me on the newly refurbished Buzz Lightyear's Space Ranger Spin in Magic Kingdom Park!

    One of the best parts of it all? As a Disney Resort hotel guest, you'll be able to get into the parks for Early Theme Park Entry every day, and as a Deluxe Resort hotel guest, you can enjoy Extended Evening Theme Park Hours long after the rest of the crowds are headed to bed! 

    I do hope this helps, Sarah! It's going to be an incredible vacation, and I wish I could hear all about it! If there's anything else you need, please don't hesitate to let us know. We're always here for you at planDisney

    Always dreaming - 
    Elizabeth 
thumbnail image for Elizabeth

Meet the Panelist: Elizabeth, North Carolina

Hi, friends! I'm Elizabeth - a wife, mom of six, proud Gramma, and Walt Disney World Specialist!

I am terrible at piloting the Millennium Falcon, and I can't control my emotions during the Festival of Fantasy Parade, but I'm great at managing trips with kids of all ages and planning Disney vacations!

I am overjoyed to bring my decades of experience to planDisney!
Learn More About Elizabeth

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