Hello there, Abbe! Welcome to planDisney and welcome home from your adventure at sea!
I hope you had a most wonderful Disney Cruise. It sounds like it, as you booked a placeholder onboard to be used toward a future sailing. I love to take advantage of securing a placeholder while sailing. With a reduced deposit and a discount on most sailings, it is an excellent offer for guests planning to set sail again within 24 months.
I'm so sorry to hear that you can't see confirmation of your placeholder. I recently sailed, and my confirmation was sent via email. You may be able to find it in your email by searching "DCL Onboard Booking Confirmation" as that was the subject of the email that I received. I hope that helps you find it! To apply your placeholder reservation to a future sailing, you will need to call 1-800-939-2784 to select your cruise.
I'm curious about which itinerary you are ready to select! My family usually looks to book
Halloween on the High Seas or
Very Merrytime sailings as we especially love the themed holiday cruises. They just add an extra element of Disney magic for the holidays that make for wonderful memories. Whenever and wherever you set sail, have a magically memorable time!
Please cruise to planDisney again if you have more questions as your plans take shape. We'd love to help however we can!
Adventure is out there,
Adrianna