Overview shot of ship and sea
  • On Aug 17, 2022
    Abbe from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We booked a placeholder during our cruise this week. I was told the confirmation would appear on the DCL app, but I cannot find it anywhere. We are anxious to book another cruise! Please let me know where I would find it. Thank you.

    Hello there, Abbe! Welcome to planDisney and welcome home from your adventure at sea! 

    I hope you had a most wonderful Disney Cruise. It sounds like it, as you booked a placeholder onboard to be used toward a future sailing. I love to take advantage of securing a placeholder while sailing. With a reduced deposit and a discount on most sailings, it is an excellent offer for guests planning to set sail again within 24 months. 

    I'm so sorry to hear that you can't see confirmation of your placeholder. I recently sailed, and my confirmation was sent via email. You may be able to find it in your email by searching "DCL Onboard Booking Confirmation" as that was the subject of the email that I received. I hope that helps you find it! To apply your placeholder reservation to a future sailing, you will need to call 1-800-939-2784 to select your cruise. 

    I'm curious about which itinerary you are ready to select! My family usually looks to book Halloween on the High Seas or Very Merrytime sailings as we especially love the themed holiday cruises. They just add an extra element of Disney magic for the holidays that make for wonderful memories. Whenever and wherever you set sail, have a magically memorable time! 

    Please cruise to planDisney again if you have more questions as your plans take shape. We'd love to help however we can! 

    Adventure is out there, 

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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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