Daughter on Dad's Shoulders
  • On Jan 15, 2023
    Julie from Gloucestershire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked park tickets (dated) direct with Disneyland and these are correct (2 adults, one child). However the linked tickets (that seemed to automatically link) on the Disneyland app are showing the two adults as child -12 and the child as Adult/child.

    Hello there, Julie - thanks so much for your question, and for stopping by planDisney! I'm thrilled to hear you'll be making the trek over here to the Happiest Place on Earth. Get ready to make some magical memories!

    This is a fantastic question, so I'm glad you stopped by to ask it. From the way I'm reading it, it sounds to me like some technical wires might've gotten crossed here. It sounds like you purchased your tickets from Disneyland.com, so I would definitely recommend calling a Cast Member at the Tickets line. It's worth the call before your trip to make sure everything is in order.

    If you have a purchase receipt that shows the correct tickets were purchased (2 adults, one child), but it only shows incorrectly in the Disney Mobile App, then this should be easily correctable by the Cast Member on the Tickets line. However, just in case I am reading your question incorrectly, and you instead purchased your tickets through a 3rd party, then make sure you reach back out to them first.

    Will this be your first time to the Disneyland Resort? If so, as you plan your trip, make sure to take full advantage of the filters on the Attractions and Entertainment page! We have two little ones, so my go-to filter is the "Young Families" one, but there are a lot of different configurations to try.

    I hope this is helpful, Julie! Please feel free to reply to me directly with any other questions I can help you with as you plan your trip. I'd love to help!

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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