• On Feb 26, 2017
    Caroline from D Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have booked and paid for a one night stay in April with 2 day park ticket. How will I receive our park tickets? Check in is 4pm for the hotel but obviously we would like to be in the park first thing. 

    Greetings, Caroline! Yay! I'm so excited that you have a visit to the Disneyland Resort coming up!

    If you booked your vacation package through the Disneyland Resort website, there were two different options for ticket delivery when you checked out. You could choose either eTickets or to have the tickets shipped to you. If you selected eTickets, you would have received an email confirmation with a link to view the eTickets. You can either print the eTickets and take them to the gates, or you can use your mobile device to scan your eTickets when you arrive. You will then be given a standard paper ticket to use for the duration of your stay. If you didn't receive your eTickets, I suggest contacting Guest Services at (714) 781-4565 to see if they can resend them, or you can visit a ticket booth at the parks with your ID and the credit card used to purchase the tickets and they should be able to look up the eTickets for you.

    If you chose to have the tickets shipped to you, they will arrive according to the shipping option you selected (standard or express) to the address you provided. 

    I hope you have a magical visit to the Happiest Place on Earth!

    -Linda M.

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Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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