Mom And Daughter Laughing together on Hammock at beach
  • On Jan 6, 2014
    Nancy from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    After we booked and paid for our disney cruise, I find out that work wont let me go on vacation that week. How can i change to a different week.

    Hi Nancy -

    Thanks so much for visiting the Moms Panel site.  Sorry to hear about your work schedule and the possible forced changes :-(.  That really puts a damper on the vacation planning, but it does happen.  I just hope that you and your family don't come across too many curve balls like this during your countdown to your cruise.

    In the event that your schedule does need to be changed, I've found it easiest to call the Disney Cruise Travel Desk directly at (800) 951-3532. Just in case you used a travel agency, they can help you with your trip change requests as well.  There are penalty windows for changes or cancellations.  If you are over 75 days prior to sailing, call DCL now to switch your sail date with no penalty. Unfortunately, penalties will hit you at the 74th day mark prior to sailing:  

    45-74 days prior to sailing, you lose your deposit
    30-44 days prior to sailing, you lose 50% of your vacation cost per person
    15-29 days prior to sailing, you lose 75% of your vacation cost per person
    14 days or less prior to sailing, you lose 100% of the cost that you've paid 

    Not sure if you included the Vacation Protection Plan with your cruise plans.  You'll need to review how to file a claim if you did purchase that.

    I hope this helps.  Do let us know if you need additional help with planning your upcoming cruise!

    Have a magical day!
    Dolly M.

thumbnail image for Dolly

Meet the Panelist: Dolly, California

I'm a full-time working mom anchored by an active family who shares the passion for travel, food and music! Our 2 teens have grown up sailing on the Disney Cruise Line and sharing the magic with other working families brings us so much pride and Pixie Dust! Learn More About Dolly

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