Disneyland Main Street
  • On Jun 15, 2021
    Taytralyn from HI Asked

    I just booked a package for room and park tickets through costcotravel.com. I linked my confirmation code with my Disney account and am not able to make my park reservations through the My reservations link and dont have the ticket numbers from Costco

    Hey There, Hi There, Ho There, Taytralyn!

    Welcome to planDisney! We are so excited you stopped by, and we are honored to answer your question as you plan your upcoming trip to the Disneyland Resort! We know you are going to have the most MAGICAL time ever!

    First of all, I am so sorry you are having issues in making your Disneyland Theme Park Reservations.  My recommendation would be to call 714-781-4636 and speak to a very helpful Cast Member. The Cast Member will then be able to open up your My Disneyland Account in order to resolve the issue very quickly. 

    Now, I know the wait time to speak to a Cast Member at Disneyland Ticket Services has been longer than normal the past few months. With that being said, I do have a pro-tip for you:

    From my experience, I have found that if I call at night, my wait time is significantly less than when I call in the morning or afternoon. I have tried this experiment several times over the past few months, and it has worked every, single time. 

    I sure hope this helps you in your planning. As you know, Mickey Mouse and his pals are working really hard on the phased reopening of the Disneyland Resort! MAGICAL information is changing all of the time. WOO HOO! Because of this, I highly recommend you following Disneyland on all of its social media channels, and make sure you subscribe to The Disney Parks Blog for the most up-to-date Disney information!

    If you have other questions, please let me know! We are here to help in any way!

    See Ya Real Soon!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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