Crystal Palace
  • On Jan 20, 2023
    Gina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a package through costco including Disney tickets. I’m looking to possibly change the date we are going. Costco says the park tickets can’t be changed or canceled. What is the best option.? Is that true?

    Hi Gina. Thank you for reaching out to planDisney.

    Wow, Gina! You will be visiting the Walt Disney World Resort in May and I can't wait for you to experience the magic that will be waiting for you when you arrive. Did you know that TRON Lightcycle / Run at Magic Kingdom Park will be open by the time you go? This high-speed coaster opens on April 4, 2023! Also, the EPCOT International Flower & Garden Festival will be in full swing. The beautiful topiaries, epic Outdoor Kitchens, and Garden Rocks Concert Series will sprout up from March 1, 2023, to July 5, 2023! Stay tuned to the Disney Parks Blog for more information as your trip gets closer!

    When you buy tickets or a vacation package through a third party such as Costco, any modifications would need to be handled with that third party. They often have specific rules, policies, and procedures associated with your purchase. As such, you would need to address this situation directly with them.

    I personally always book my vacations directly on the Walt Disney World Resort website. They are often running special promotions that you can browse on the Special Offers section of their website. This way, if something does happen and I need to modify or cancel, I am usually only subject to Disney's policies and procedures and can likely handle things directly with them.

    Once you have your vacation details all settled, make sure that you link your tickets or vacation package to your My Disney Experience account.  You will also need to ensure you make Theme Park Reservations for every member of your travel party for every day you are planning to visit a park. Also, download the My Disney Experience mobile app to help you easily keep track of your plans and customize your vacation even further.

    Gina, I hope everything gets squared away easily and you have a wonderful vacation!

    A dream is a wish your heart makes,
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Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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