• On Oct 11, 2018
    Danielle from MB Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked my package with the Canadian resident tickets- when should I expect the vouchers for redemption?

    Hi Danielle, 

    Welcome back to the Disney Parks Moms Panel and thank you for asking us another great question about the Canadian Resident Special Ticket Offer!

    Unless you specifically requested to have tickets delivered to you, you don’t actually need vouchers to redeem the Theme Park Tickets that you’ve purchased with this promotion. 

    When you purchased the tickets, you should have been able to link them to your My Disney Experience account, as well as any other accounts that you control or ones that are included in your “My Friends and Family” list. All you’ll need to do in order to activate them when you arrive for your Walt Disney World Resort vacation is to go to a Guest Relations window at the Theme Park of your choice (or Disney Springs) and show proof of Canadian residency, along with the email confirmation of your purchase (either a printout or on your smartphone). Based on my experience, once that step is done, you should be good to go! 

    I hope my answer helps you plan your upcoming vacation. Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.