Guardians of the Galaxy at Night
  • On Sep 15, 2022
    Hannah from England Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We when we booked in May 2021 our tickets included FastPass. Now this has been replaced by Genie+, surely we're entitled to an equivalent product to what we booked?

    Hi Hannah,

    Welcome to planDisney! 

    Disney Genie+ is the new way to book rides and attractions utilizing the Lightning Lane. While it’s a different process than years prior, it is helpful to get the most out of your Disney day!

    Since you said your tickets were already purchased and they now include Disney Genie+, you would simply use the service on your next trip. To utilize the service, at 7:00 a.m. on the day you’re going to the Theme Parks, you’ll be able to book your first Lightning Lane attraction within the Genie section of the mobile app. If you’re staying on property at a Disney Resorts Collection hotel (and a few others), you’ll also be able to book an Individual Lightning Lane at 7:00 a.m. (separate purchase necessary). If you’re not staying on property, Hakuna Matata, you can book your Individual Lightning Lane once the Theme Parks open. Each day you’re limited to two Individual Lightning Lanes per person. 

    Once you use your Lightning Lane or two hours after you book one, you’re able to select another (based on availability). You’ll continue this process throughout the day! And keep in mind, you’re still able to use the standby entrance for your favorite attractions as well. For example, if you’re utilizing Early Entry, that’s a great time to ride a must-do attraction through the standby line!

    I hope this “Bit By Bryanna” is helpful as you learn more about Disney Genie+ with your upcoming holiday. If you have any other planning questions in the meantime, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling,

    Bryanna
thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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