Giraffes at Disney's Animal Kingdom Lodge
  • On Nov 6, 2023
    John Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We’re booked for May 2024 and will be staying at Animal Kingdom Lodge for 18 nights. When I booked I told by the travel agent we were eligible for the $1,200 Disney Dining & Merchandise Credit, but I can’t see it on the booking. Where can I check this

    Hi John! A warm welcome from us all here at planDisney. I've been lucky enough to avail a similar credit offer before and loved its flexibility! 

    From that trip, I can remember no indication of the credit in My Disney Experience. It was listed in our invoice from the Walt Disney World Travel Company as we booked directly. As you have booked through a Travel Agent, it would be best to double-check with them that the package you have purchased is eligible for the 2024 Early Booker Offer. If so, you'll receive the credit to the email address provided when booking and checking into your Disney Resort hotel on the day you arrive, so please ensure that you have access to this email account on your trip. Then get ready to eat and shop! 

    As you're staying in Disney's Animal Kingdom Lodge, I highly recommend contributing some credit to an exceptional dinner right on your doorstep at Sanaa. Here, the infamous Indian Bread Service lives up to the hype, and the expansive view of the savanna and wildlife is unforgettable - I'm so excited for you to have this magical experience. 

    Have a magical time, John, and please pop back here if I can help with any other questions before your Disney adventure! Louise.
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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

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