Disney Springs
  • On Aug 6, 2023
    Zoe from Nottinghamshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I booked the magic is yours package last year but haven’t received an email from cirque du soleil yet about booking our free tickets. We arrive at Walt Disney world in 30 days.

    Hiya Zoe!

    Welcome to planDisney! You are so close to an amazing holiday and I am excited to be able to help you! 

    "The Magic is Yours" package tickets are an amazing deal and as you already know include two free tickets to Drawn to Life presented by Cirque du Soleil. Once you have paid in full for your reservation, Cirque du Soleil will contact you directly usually via email about 6 weeks before your arrival with details about how to book the seats and tickets you want. I would double-check your email and your "spam" mailbox in case it ended up in the wrong folder. If you booked with a different account that had another email I would also look there as well. 

    After a good search of your email, I would call the Disney Experts at 0800 169 0730. Do not delay as you are so close to your arrival! 

    Since you will be enjoying some time in Disney Springs make sure to allot some time for a delicious meal. Some of the best restaurants on Walt Disney World property are located here. I still think about the countless yummy bread rolls I ate at The BOATHOUSE: Great Food, Waterfront Dining, Dream Boats

    I hope this helps and if you have any more questions we are glad to help!

    Happy Planning!

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Meet the Panelist: Nimmy, New York

Hey, it's Nimmy from New York! Just like my guy Jiminy Cricket I am your wisecracking and helpful guide to making the best decisions for your Disney vacation! My husband and I work very hard to journey to our favorite place on Earth, Walt Disney World Resort, as much as we can. We have traveled as just adults, with babies, kids, teenagers, and senior citizens. We have seen so many characters, eaten at amazing places, and consumed a ton of Dole Whips. So "give a little whistle" and let me be your guide! Learn More About Nimmy

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