• On Sep 2, 2018
    Richard from South Yorks Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I have booked ‘keys to the kingdom’ and was given a confirmation number. I am unable to find this anywhere on ‘my disney app’

    Welcome Richard,

    Thanks for stopping by the Disney Parks Moms Panel with your question about tours at Walt Disney World Resort. You are in for a real treat with Disney's Keys to the Kingdom Tour. Every time I take this tour I marvel at the underground Utilidor system that allows Magic Kingdom Park to function so seamlessly. It's an amazing experience for any fan of Walt Disney World Resort to embark on this fascinating five-hour walking tour. 

    Even though you get a confirmation number when you book this tour, the event does not automatically appear on your itinerary in your My Disney Experience account. The best way to add it to your schedule is by "adding a note" to your itinerary. Once you log into your account, select "My Itinerary" from the drop-down menu that appears under 'My Disney Experience" on the right side of your computer screen. Then choose the day of your tour. On the left side of the screen, click on "Add a Plan." That will give you the opportunity to write a note that will appear at the bottom of your itinerary. This is how I keep track of the tours I have selected for my Walt Disney World Resort vacations. I include the confirmation number associated with each tour so that I have that information handy in case I need to cancel or modify my reservation. I hope these instructions will help you manage your tour information.

    Be sure to ask your Guide plenty of questions. The Cast Members who lead these exceptional tours are engaging and extremely knowledgeable. They are eager to share their vast knowledge with Guests who are hoping to learn as much as possible about Magic Kingdom Park. Enjoy every minute!

    Sending best wishes and pixie dust,

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Meet the Panelist: Jill, New Jersey

Lesson plans, college plans, vacation plans...as a teacher, college counselor, and incurable Disney fan I find myself constantly planning.  I love to share advice with friends who have yet to experience all that Walt Disney World has to offer! Learn More About Jill

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