Guardians of the Galaxy at Night
  • On Sep 14, 2022
    Ashlee from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked through an independent Disney travel consultant and had a bad experience so far with them. How do I remove them from my account so they no longer have access without having to redo all my reservations?

    Hiya Ashlee - welcome to planDisney!

    I'm sorry to hEAR that you've had a less than magical experience with the independent travel consultant you're working with. I know not everyone likes to plan as much as us planDisney panelists do, and getting an outside expert's help can usually be a great way to maximize your Walt Disney World Resort vacation. Given what you're describing, I can understand why you might want to take back control of your planning.

    Currently, there aren't any self-service options online for you to make this kind of change, so I suggest calling 407-939-5277 and speaking to a Cast Member to come up with a resolution. Be sure to have any documentation you've received ready when you call, including any confirmation or reservation numbers. Also, keep in mind that you may have an agreement with your travel consultant, so I recommend reviewing any of the material regarding your relationship with them to understand your options and rights. There may be some things that you'll have to work directly with the travel professional to resolve, depending on the agreement you have with them.

    If you don't end up utilizing the services of a different travel professional, remember that you always have us, your friends at planDisney, to answer any of your vacation planning questions. Please stop by any time with questions big or small!

    Whether it's a question about great attractions (Guardians of the Galaxy: Cosmic Rewind at EPCOT is my favorite!), transportation options (I love the Disney Skyliner!), or where to grab the best snacks (too many to choose from!), we'll have you covered!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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