Hello Joshua,
As the current
UK-based Panelist here at planDisney, it really is a delight for me to welcome you to our pixie-dusted spot.
Yikes, Joshua! I'm so sorry to hear that you've been experiencing difficulties in linking your already booked holiday to Walt Disney World Resort to your My Disney Experience account. I'm going to do my very best to try and offer some practical guidance today.
It might be useful for you to understand, that typically when Guests make a booking with the
Walt Disney Travel Company, it can take up to 48 hours or so for the booking to populate and become active on the system.When booked directly with the
Walt Disney Travel Company, Guests should be able to use their
booking confirmation number and lead passenger surname to link a Disney Resorts Collection hotel reservation to My Disney Experience. To link a Disney Resorts Collection hotel reservation to
My Disney Experience -
- Using a desktop computer, log in to
My Disney Experience - Select
My Plans - Hover over
Resort Hotel and select
Link Reservation - this opens up a new window
- Follow the onscreen prompts to add the
Resort Room Confirmation Number and
Lead Passenger Name continuing until the actions are completed.
Plus, it might be good to know that for convenience, Guests can access their booking via this
Manage my Booking link.Joshua, if you are still finding it tricky to link your booking to your My Disney Experience, I would suggest speaking on the phone with a tech-savvy Cast Member. These wonderfully helpful Cast Members are able with just a bibbidi-bobbidi-boo to take a peek at your account, and also be best placed to further help with your enquiry as necessary.
To connect with a Cast Member, please dial the UK freephone number for
Techincal and Website Support contained within this
Walt Disney World Resort Phone Directory. Prior to calling, Joshua, you'll want to be sure to have your Disney Resort reservation number, and any other pertinent details close to hand.
If you should have any further questions concerning your upcoming holiday to the most magical place on earth, then please don't hesitate to pop back to me here at planDisney.
Have a great Disney day ~
Jane