Mom and daughter on Dumbo
  • On Jun 16, 2019
    Raquel Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Booked our hotel (disney good neighbour) via my travel agency and the code they gave me for the voucher does not work to link my reservation with my disney experience app. I contacted the agency and they claim the information is correct. What can i do?

    Welcome to the Disney Parks Moms Panel, Raquel! You must be so excited that your magical vacation is just around the corner! Thanks for sending us your question!

    It’s important to know that you may not be able to link all Walt Disney World Good Neighbor Hotel reservations to your My Disney Experience account. For more detailed information about linking your hotel reservation, just call (407) 939-1936 to speak to a Resort Reservation Cast Member. They will be happy to help you!

    If you’ve purchased theme park tickets through a vendor, ask them for your ticket information, then you can use this link to add those tickets to your account. The link will also allow you to link Disney restaurant reservations, Memory Maker and even MagicBands to your My Disney Experience account.

    As soon as you get your theme park tickets linked, you will want to start making FastPass+ selections. This service is included with the price of your ticket and saves you so much time in the queues for your favorite attractions, because it reserves your place in line!

    Raquel, I hope I’ve been able to help you. If you have any more planning questions, don’t hesitate to stop back in to see us. Helping you with the details of your next magical vacation is our pleasure!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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