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  • On Aug 30, 2016
    Brian from MS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked Hoop-Dee-Doo today (180 days from our trip). We have the dining plan but are being charged for the prepaid amount ($561.00). I read on here that we can get the money refunded. Will they charge that now or at the time of our trip?

    Hi Brian, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question!

    Although Guests who’ve purchased a Disney Dining Plan don’t normally have to prepay for Dinner Shows such as the Hoop-Dee-Doo Musical Revue, the system can sometimes forget and take a pre-payment anyway. 

    You have two options in this situation but, provided you’ve booked category 2 or 3 seating for the 4:00 p.m. or 6:15 p.m. shows or any category for the 8:30 p.m. show, you should be entitled to a full refund. Your first option would be to attend the show, let your server know that you’ll be paying for your meal with your Disney Dining Plan entitlements and then the pre-paid amount will be refunded to the credit card that you used to book this Dinner Show. Be sure to have the same credit card that you used to book your dining reservation with you, or else you may only be able to get the amount of your refund put onto a Disney Gift Card.

    Your other option is to contact Walt Disney World Resort at (407) WDW-DINE, or (407) 939-3463. They will then make sure that your Disney Dining Plan is linked to this reservation so that you will not be required to prepay for the meal. You will still need to provide them with a credit card number in order to guarantee your reservation.

    I hope my answer helps you plan your upcoming visit. Please don’t hesitate to come back and see us if you have any other questions!

    Have a Magical Day, 

    Lynne
thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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