• On Sep 5, 2018
    Sophie from West midlands Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We booked our holiday through a travel agent. Do i still need to go to a will call pick up even if i have already linked my tickets to the disney app?

    Hello Sophie!

    Welcome to the Disney Parks Moms Panel!

    If you are staying at a Disney Resort hotel you do not need to pick up tickets at will call. Upon arrival you will receive MagicBands at check-in, and they will be the key to your Guest room, and will hold your theme park tickets, FastPass+ selections, and can also be used to link Disney PhotoPass photos to your account, and pay for food and merchandise throughout the Walt Disney World Resort with a valid credit card linked to your Disney account.

    If you are not staying at a Disney Resort hotel, you will have to stop by Guest Relations at Disney Springs or a Will Call window to pick up your card tickets. You can also purchase a MagicBand at World of Disney store at Disney Springs, link it to your Disney account and use it as your ticket to enter the theme parks. If you have a MagicBand from a previous visit, you may also use it, but please note that if they are older than two years you should check if they are still active before using them. This can also be done at Guest Relations at Disney Springs.

    I hope this helps you while planning, Sophie!  Come back to visit us real soon if you have more questions.

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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