Toy Story Land Woody Entrance; Hollywood Studios
  • On Mar 2, 2024
    Sophie from Newport Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have booked a holiday to DisneyWorld in May. As part of the booking I have a $200 gift card and $86 disney credit per night; how do I access both of these please and can they be used to purchase Genie+ or Lightening Lanes? Thank you!

    Hi Sophie!
    Welcome to planDisney.

    It's always a pleasure to welcome my fellow guests from the UK, and I'm so pleased you were able to use the special offer for this year when you made your Walt Disney World holiday reservation.  It's such a good deal!  I'm also excited to see that your holiday is just around the corner!

    Your Disney Gift Card will be a physical card available for collection from Disney Springs at the World of Disney store when you arrive.   You will need to take your promotional Gift Card voucher with you, along with some form of photo ID (your UK driving licence or passport will be fine).  Ask any Cast Member where you can collect your Gift Cards - you will be directed to a different desk than the usual check-out locations.  Good news! Your Disney Gift Card can be used to purchase Genie+ and Individual Lightning Lanes! When you are ready to purchase these using the My Disney Experience mobile app, you'll select the members of your Family & Friends for whom you want to purchase the service, and then you can enter the gift card details to make your purchase.

    Your Disney Gift Cards can be redeemed at most locations in the four theme parks, Disney Resort hotels, and Disney-owned restaurants and shops at Disney Springs (and a few other non-Disney places - please check at the till to be sure).   World of Disney is a great place to start collecting your souvenirs!  I am easily tempted by all those "essentials"!!  

    You can check your Disney Gift Card balance at any time on the website. 

    Your Dining and Merchandise Credit will be sent to you by email soon after you have checked in to your hotel.  This is not a physical card, but you can download it to your phone for easy access.  As the name suggests, you will be able to use this for food and shopping across the whole Resort, however you please. If you want to use it for Table-Service dining, please confirm with your server that you can use your Dining and Merchandise credit to pay for your meal when you place your order.  As far as I know, this credit cannot be used to purchase Genie+ or Lightning Lanes, but please check with a Cast Member at the Front Desk when you check in to your Disney Resort hotel.

    Please come back and visit us if you have any further questions, and you can send me a direct question if you wish.  We will be happy to help you plan your magical holiday at Walt Disney World Resort!

    Sue
thumbnail image for Sue

Meet the Panelist: Sue, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Sue

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