I have booked a group of 4 adults onto fastpasses in my group but one has dropped out,I would like to cancel the one person but it won't let me and If I cancel the group we will struggle securing more, do we get penalised if the one person doesn't turn up”

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Answer 1

Hi Samantha!

Thank you for bringing your question to the Disney Parks Moms Panel!

First, there is no penalty for not showing up for a FastPass+. It will just expire when the allotted time has passed.

However, you should be able to cancel for a single person. You can do it from the My Disney Experience app on your phone, or logged into your account on the Walt Disney World website.

Go to FastPass+ on the My Disney Experience main menu, and then select the option to change or cancel a FastPass+ reservation. Next, click the check mark beside the person who needs to cancel. It will ask you to confirm this before it's official.

I found it to be a bit easier on my laptop, but it's possible on the app, as well.

I hope this helps! Please let me know if you have any other questions.

I have booked a group of 4 adults onto fastpasses in my group but one has dropped out,I would like to cancel the one person but it won't let me and If I cancel the group we will struggle securing more, do we get penalised if the one person doesn't turn up”

Meet the Panelist: Lori, Indiana

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