Mom and child as pirates on Castaway Cay
  • On Aug 22, 2022
    Jill from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked the ground transfer for my cruise. I’m staying at a wdw resort before and after. I paid for it but it never asked me where I’m staying. Where do I add that info??

    Ahoy there, Jill! Thanks for sailing our way here at planDisney with your question about your Disney Vacation by Land & Sea! 

    My family is doing the same in just a few weeks, and we're extra excited that our Disney Cruise Line vacation starts and ends at Walt Disney World Resort! Nothing like leaving the driving to Disney and putting those car keys away for those extra days. 

    I would definitely suggest contacting a crew member by phone to let them know your plans! Especially since your voyage includes ground transportation before and after your cruise, you'll want to be sure they know where to pick you and your crew up! This will help ensure you'll be on the right list as they start planning those motorcoach dispatches. You'll also have a chance to input this information when you complete your Online Check-In, as there's a step where you can enter your pre- and post-cruise travel plans. 

    Speaking of, it looks like you'll be able to start your Online Check-In process on October 5th, so be sure to set an alarm for that date! 

    I'd still rub the lamp to get in touch with the crew beforehand as well, as it never hurts to have a lifeboat at the ready! 

    Thank you so much for your question, Jill! If any others wash on deck as you continue planning, you know where to find us here at planDisney! 

    Until then, may your anchor be tight and your compass true! 


thumbnail image for Andrew

Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

Related Video

  • thumbnail image for Aboard the Disney Wish | planDisney Podcast - Episode 6

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.