Family With Medals
  • On Jan 10, 2016
    Rachel Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I just booked my first holiday to Disney World through a UK travel agent, we wanted to use the My Disney Experience to link our stay up but we have not been given any confirmation numbers for the hotel, just a general package one, is there another way to?

    Hey Rachel,

    Welcome to the Disney Parks Moms Panel. I am so excited for your trip across the pond to visit the place “where dreams come true” in October.

    Guests of Walt Disney World Resort do have trouble from time to time linking their reservation to My Disney Experience. The number your are trying to link is likely the booking number which is a travel agent internal reference number. It may be just a matter of days before you receive a number that will link to My Disney Experience due to time for the information to process from your travel agent to Disney. Here is the advice on the website.

    “There are a number of technical challenges which may affect Guests travelling from UK. We’re working hard to resolve these issues, however if your booking confirmation number isn't recognised please call our Disney Experts on freephone 1800 812 677 who will be able to provide you with an alternative 8-digit reference that can be used to link your Disney Resort hotel reservation in My Disney Experience.”

    Many times the Walt Disney Travel Company will request you manage affairs with the travel agent since you did not book your trip through Disney directly. Please give them a call the next business day they are open to inquire.

    Disney Dad Tip: It is important for you to have this resolved by the beginning of May 2016. At that time your advance dining reservation window opens and no later than the last days of August when your 60 day FastPass+ reservation window opens.

    Rachel, enjoy making many Magical Memories.

    ~Jason ºOº
thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a Disney Dad raising two fantastic boys with my wife. We love the hidden treasures found on both coasts at the "Happiest Place on Earth" and "Most Magical Place on Earth."  I am so excited to share my "yEARS" of pixie-dust covered experiences with you while planning your Disneyland Resort and Walt Disney World Resort vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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