Hi Laura and welcome back to planDisney!
I'm so happy to see that you have managed to book your 2026 trip to
Walt Disney World! I seriously love nothing more than getting my next trip booked and being able to start counting down the days until we arrive at "The Most Magical Place On Earth."
Let me start by saying that there is nothing more magical than your very first visit. Be sure to pick up some complimentary First Visit badges from
Guest Relations for your family to wear during your stay.
My best tip for first-timers would definitely be to do as much research as you can in the lead up to your visit. Plan which Theme Parks and Water Parks you are going to visit each day prior to reaching 60 days before your arrival and be ready to
make your advance dining reservations and book any
Enchanting Extras as soon as you are able to.
Going back to your question, Laura, there are a couple of ways that you can make a room preference request:-
1/ Speak to a Cast Member via the "Chat With Us" function on the
My Disney Experience App. This service is available 6:00 AM to 11:00 PM Eastern Time (which is 11:00 AM - 4:00 AM the following day, UK time), 7 days a week.
Top Tip - You can find the "Chat With Us" option on the My Disney Experience App by clicking on the "≡" (hamburger) symbol in the bottom right hand corner of the home screen and scrolling down to the Help & Feedback section.
2/
Email Your Question and a Cast Member will get back to you.
Whichever method you use, be sure to have a note of/include details of, your Resort Reservation Confirmation Number.
Whilst requests cannot be guaranteed, Cast Members will try their absolute best to accommodate any requests made.
I hope that this information has been of help, Laura. Please feel free to re-visit us, here at planDisney, if we can be of any further assistance with the planning of your trip to Walt Disney World.
Wishing you a magical holiday filled with memories which will last a lifetime.
Emma