dlr activities 13
  • On Jan 2, 2023
    Joe from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a Disneyland trip for me and one other person. The reservation displays on my app, but not for them. Is there a way to add the hotel and park reservations to their app as well? If not, how do they access anything like tickets or the door key?

    Hey there, Joe! 

    You’re as welcome as can be at planDisney! Thanks for stopping by with your question!

    I always recommend linking your hotel reservation to your Disneyland Account prior to your visit. Let me walk you through the steps to do this for the other Guest in your traveling party. First, ask them to log in to their Disneyland Account on the website and click "My Disneyland" then select "My Hotel Reservations." From there you’ll be able to input your confirmation number, the last name on the reservation and your arrival date. Once the reservation is linked to their Disneyland account, it should show in their Disneyland Mobile App as well. 

    Did you know you can complete online check-in up to five days prior to your arrival? Doing so will allow you can use your digital key to bypass the front desk and go straight to your room! Once assigned and ready, you can locate your hotel room number within the digital key feature on the Disneyland Mobile App and access your room. All you have to do is tap the “Unlock Door” button and hold your Bluetooth-enabled device against the door lock. To use this feature, please ensure you have the latest version of the Disneyland Mobile App. 

    To link their ticket, head to the “Tickets and Passes” section of their App and tap the ‘+’ symbol in the upper-right corner. Select the “Link Tickets & Passes” button to add the ticket to the app of the other member of your party. You may scan the ticket barcode or enter the numbers manually. They will then have access to their ticket and Theme Park Reservations on the Disneyland Mobile App. 

    Enjoy your magical Disneyland Resort Hotel stay! Please head back to planDisney if you think of any more questions before your trip! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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