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  • On Nov 6, 2023
    Chanel from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Booked 2 Disneyland tickets for 2-day 1 park per day. Plan to go 12/01 & 02 for son’s 2nd bday. If one of us gets sick & are not able to attend OR if too cold or rains, can we reschedule? When do we need to cancel ticket by? Reschedule policy?

    Hey there Chanel,

    Welcome to planDisney and thanks so much for your question. What a fantastic way to celebrate your son's birthday! 

    You absolutely can reschedule your visit to the Happiest Place on Earth. Currently, to visit one of the parks, you need both valid theme park tickets and a theme park reservation for each day you plan to visit.

    Depending on when you purchased them, your theme park tickets should have a pretty wide window of time to be used before they expire. My favorite way to double-check the expiration date for your theme park tickets is by looking up the confirmation email you received when you purchased them. Just search "Disneyland Confirmation" in your email inbox and you'll see it a few paragraphs down in that email. 

    If you end up needing to reschedule your trip, all you need to worry about is your theme park reservations! Those can be changed easily from the My Plans hub on the Disneyland Resort website. After you log in, hover over the "Theme Park Reservations" bubble and follow the prompts to modify those existing reservations.

    When you're ready to make new reservations, you can make those again on the My Plans hub using your existing theme park tickets. Hakuna Matata! 

    As for when to cancel your theme park reservations, it's always easier if you're able to do that before the day(s) of your trip, but - as a fellow parent of little ones, I understand that you can't always plan ahead.

    If you get to the day of your visit and aren't able to make it, I'd recommend just calling a Cast Member at the Guest Information line when you get a chance. They should be able to help get your non-used reservations sorted out and walk you through how you'll need to book your new reservations when you're ready.

    I hope that helps, Chanel! Thanks again for your question, and have a fantastic trip!

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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