All Star Music Pool; Donald and friends fountain
  • On May 1, 2024
    Daniel from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a Disney world vacation through Costco , I purchased two rooms , how can I make sure the rooms are on the same floor and close to each other , Costco rep to me she could send request but it is up to Disney all star music to set room locations

    Hey Howdy Hey, Daniel!

    Thanks for stopping by planDisney with your question! My fellow panelists and I are always happy to assist fellow Guests as you plan your magical vacations. 

    How exciting that you'll be celebrating the holiday season in The Most Magical Place on Earth! I'm also delighted to see that you'll be staying at one of my favorite Disney Resort hotels, Disney's All-Star Music Resort. The vibes of the Three Caballeros-themed pool in the Calypso Section are unparalleled, and personally, I feel that Disney's All-Star Resorts are Walt Disney World's most underrated gems. With their refurbished rooms, fun theming, proximity to my favorite theme park (Disney's Animal Kingdom), and benefits available to Disney Resort hotel Guests (including access to theme parks 30 minutes before they open to the public), it's hard to beat the value they offer at their affordable price point. 

    While you've made an excellent choice in your magical home away from home, unfortunately, I do have to confirm that your travel representative was correct. Although room requests can be made, Walt Disney World is unable to guarantee that those specific requests will be met as room placement is contingent on inventory available at the time of arrival. I do want to assure you that while guarantees cannot be made, magical Cast Members regularly go above and beyond when possible to make these requests happen. If you would like to ensure a request for neighboring rooms is in the system, simply call the Disney Resort Hotel Reservations line with your reservation or confirmation numbers handy. 

    I hope this information was helpful, Daniel. If any additional questions arise as you plan, don't hesitate to stop back by. I'm always happy to help!

    Thinking Happy Thoughts,
    Lizzie
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Meet the Panelist: Lizzie, Georgia

Hi y'all! I'm Lizzie, a happily married teacher, coach, and proud dog mom of three from Georgia. While I loved the magic of Disney as a child, it wasn't until my twenties that pixie dust became a defining characteristic of my personality (and my wardrobe). I can't wait to answer your Walt Disney World Resort vacation questions so that you can embrace your inner 'hakuna matata' as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand.  Learn More About Lizzie

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