Hey Howdy Hey, Daniel!
Thanks for stopping by planDisney with your question! My fellow panelists and I are always happy to assist fellow Guests as you plan your magical vacations.
How exciting that you'll be celebrating the holiday season in The Most Magical Place on Earth! I'm also delighted to see that you'll be staying at one of my favorite Disney Resort hotels,
Disney's All-Star Music Resort. The vibes of the Three Caballeros-themed pool in the Calypso Section are unparalleled, and personally, I feel that Disney's All-Star Resorts are Walt Disney World's most underrated gems. With their refurbished rooms, fun theming, proximity to my favorite theme park (Disney's Animal Kingdom), and
benefits available to Disney Resort hotel Guests (including access to theme parks 30 minutes before they open to the public), it's hard to beat the value they offer at their affordable price point.
While you've made an excellent choice in your magical home away from home, unfortunately, I do have to confirm that your travel representative was correct. Although
room requests can be made, Walt Disney World is unable to guarantee that those specific requests will be met as room placement is contingent on inventory available at the time of arrival. I do want to assure you that while guarantees cannot be made, magical Cast Members regularly go above and beyond when possible to make these requests happen. If you would like to ensure a request for neighboring rooms is in the system, simply call the
Disney Resort Hotel Reservations line with your reservation or confirmation numbers handy.
I hope this information was helpful, Daniel. If any additional questions arise as you plan, don't hesitate to stop back by.
I'm always happy to help!
Thinking Happy Thoughts,
Lizzie