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  • On Mar 20, 2024
    Charlotte from Surrey Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi!!! I’ve just booked my Disney package trip for next year and the hotel reservation is showing up on my Disney Experience app now but I can’t see anything to do with my 14 day Magic park passes. Please could I have some help on this :-)

    Welcome to planDisney, Charlotte.

    Yay! Congratulations on booking your Disney adventure for next year. How thrilling! Now, let's dive into the fun stuff. Linking those fabulous 14-day Magic Tickets to your My Disney Experience Account.

    First things first, have a peek at that confirmation email you received after booking your package. Look out for those confirmation numbers or ticket IDs nestled in there. Next up, log into your My Disney Experience and select 'My Tickets and Passes'. You should be able to enter your ticket ID from your confirmation email here. Once those tickets are linked, voila! You'll see them sparkling away in the My Disney Experience App, ready and waiting for your grand adventure.

    If you still find yourself wondering where on earth that ticket ID has gone, fear not! Just give Disney's Guest Services a shout. They're like the Fairy Godparents of Disney troubles and can help set everything right.

    Those 14-day Magic Tickets really contain something special to ensure an epic adventure. With Memory Maker included, you can capture every magical moment, and with Park Hopper also thrown in, you can hop around the Parks to your heart's content!

    Feel free to pop back to us at planDisney if you need further help. We like to try to sprinkle a little extra pixie dust on your magical trip! Wishing you the most enchanting adventure next year, Charlotte! You'll make memories that'll last a lifetime!

    Louise 
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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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