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  • On Jan 1, 2020
    Nicol from Australia Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I booked a Disney hotel and there are 2 of us staying. Why can I only order one magicband?

    Hi there, Nicol! Thanks for bringing your question to the Disney Parks Moms Panel.

    I'm excited to see that you'll be visiting the Walt Disney World Resort in March. What a great time of year to be traveling. Did you know that Mickey & Minnie's Runaway Railway at Disney's Hollywood Studios is set to open March 4th? Just in time for your visit! 

    Now, let's see if we can get your MagicBand orders straightened out so that you can start getting excited for your upcoming vacation. My husband and I have traveled just the two of us in one room and ordered MagicBands together, so I understand the conundrum. 

    First, start by double-checking that your My Disney Experience account is linked to the other guest's My Disney Experience account who will be sharing your hotel room. You can do this by clicking on the "My Family & Friends" tab. If the other hotel guest is linked to your account and vice versa, next I would check to make sure the reservation number for your hotel stay is linked in both accounts also. This is a crucial step. You can check to make sure this is connected by clicking on the "My Plans" tab. I am hopeful that this will resolve your inability to order two MagicBands. If not, please call into Guest Services so that someone can help you by directly checking your account. 

    Nicol, I hope you are able to quickly resolve your MagicBand ordering so that you can arrive stress free at the Walt Disney World Resort and begin your holiday! Don't forget to keep those MagicBands close and don't pack them in checked baggage! 

    Best wishes for a truly Magical trip!
    Lauren
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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Disney Vacation Club and Walt Disney World Resort questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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