Sisters at Disney World
  • On Feb 2, 2022
    Crystal from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We booked a Disney cruise using our DVC points. Unfortunately, we had to cancel it. Now those points are considered "transferred out". How can I use those points? Can I use them at any of the Disney resorts in Orlando? or any resort in Orlando?

    Hi There, Crystal!

    Welcome back to planDisney, it's nice to hear from you again!  If you ask me, one of the coolest things about being a Disney Vacation Club Member is the flexibility to choose when, where, and how to use your Vacation Points, whether it's relaxing in a woodland treehouse, voyaging to a distant galaxy, or setting sail on a high-seas adventure.  I'm sorry to hear that your plans have changed for your upcoming cruise, but don't worry –– you still have plenty of magical ways to put those Vacation Points to good use!

    Let's get the not-so-great news out of the way first. As you may already know, your Home Resort Vacation Points were converted to Reservation Points when you booked your sailing with Disney Cruise Line.  Unfortunately, those points can't be transferred back to Vacation Points once they've been converted, which means they can no longer be used for stays at Disney Vacation Club properties.  But just because you can't use your Points at a Disney Vacation Club Resort, it doesn't mean you're out of options –– those Reservations Points can still be used to book other exciting Disney Collection accommodations and experiences. This includes Disney Collection hotels at Walt Disney World Resort and other Disney Destinations around the world, as well as Disney Experiences like Star Wars: Galactic StarcruiserAdventures by Disney, and the all-new National Geographic Expeditions.  Points Charts for all Disney Stays and Disney Experiences are available on the Disney Vacation Club website, but you'll need to give Member Services a call at (800) 800-9800 to check availability and book your reservations.

    There are a few other details I'd like to share while you're dreaming up ways to use your Reservation Points, Crystal.  Each confirmed Disney Collection Exchange reservation requires a non-refundable $95 transaction fee which will be applied at the time of booking.  Most exchange reservations are also subject to the Rule of Four, which means that you cannot book and travel during the last four months of your Use Year.  In other words, you can travel during the last four months of your Use Year as long as the reservation was booked more than four months before your Use Year ends.  And finally, your Reservation Points will expire at the end of the allotted Use Year (just like your Home Resort Vacation Points), so you'll want to be sure and keep those dates in mind.  

    Thanks for visiting planDisney, Crystal.  No matter how you choose to use your Points, I'm wishing you lots of pixie-dusted adventures this year!

    Have a Magical Day,
    Amy
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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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