Mom and daughter on Expedition Everest
  • On Sep 8, 2014
    Jennifer from Suffolk Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We booked 2x 14 day Disney Ultimate tickets but have only been given a 13-digit AST number which we are unable to link to our reservation to start booking fastpass+ etc, Where do we get the ticket ID numbers from??

    Hello Jennifer and thanks for bringing your question to the Disney Parks Moms Panel. 
    Disney's 14-Day Ultimate Tickets are exclusive to Guests like you and I visiting Walt Disney World Resort from the United Kingdom; they really do offer us fantastic value for money!
    As I'm unsure where you purchased your Ultimate Tickets from I'm going to suggest a couple of different options to try and enable linking everything to your My Disney Experience account and thus make those all important FastPass+ selections. 
    - If you purchased Ultimate Tickets direct from the Walt Disney World Travel Company I recommend speaking with a Cast Member on 0800 16 90 749 who will be only to happy to assist you.
    - If you did not purchase Ultimate Tickets from Disney I suggest speaking directly with the company/ticket vendor you bought from who may be able to provide you with the correct number to enable linking with My Disney Experience.
    If I can help you further plan your upcoming holiday to Walt Disney World Resort please pop back to ask me another question.
    Have a great Disney day.
    - Jane 

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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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