Disneyland Sleeping Beauties Castle 60th
  • On Apr 27, 2022
    Bianca from CA Asked

    Hello I️ booked A date that had reservations available but after I️ bought The tickets it won’t let me book the reservation? What can I️ do I’m not from near by and it’s a trip for my birthday so I’m desespérate you figure this out!

    Hey there, Bianca! Welcome to planDisney. Thank you so much for reaching out to us with your reservation question. You've got important plans coming up soon, so let's get you an answer!

    I'm so sorry to hear you seem to be having trouble making a theme park ticket reservation. That can be quite frustrating, especially when it's for an exciting celebration like your birthday! You mentioned that the date was available when you made your ticket purchase. If you purchased your ticket through the Disneyland website, I am hoping that you actually already have the reservation and that's why it won't let you book one. If you got an error message saying something about the ticket reaching the reservation limit, you actually already have reservations attached to your ticket. Let me walk you through the steps to check this.

    -Download the Disneyland app, and log in to your Disney account.

    -Click on the three horizontal lines in the bottom right corner.

    -Click on "Future Plans".  Here you will see all of the upcoming reservations you have connected to the tickets that are linked to your account. 

    If you don't see any, make sure you do have tickets linked to your account in the Disneyland app by clicking the back button and clicking on "Tickets and Passes". You can link tickets here by clicking on the "+". 

    If your tickets are linked and there were no reservations, then we have to dig deeper. The reservation issue could be because you have a lower-tier ticket than what is needed for the date you are trying to reserve or the reservations are full. Don't give up if reservations are full. The Theme Park Availability Calendar is fluid and constantly changing as Guests cancel and book reservations. I have had success many times getting a last-minute reservation the night before.

    Bianca, I am pixie-dusting this reply and hoping that all is well and you have reservations. Don't forget to stop by City Hall or a shop register and ask for a complimentary birthday button so that everyone can celebrate with you! I hope you have the most magical birthday at The Happiest Place on Earth.

    Carrie

thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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