Hey there, Bianca! Welcome to planDisney. Thank you so much for reaching out to us with your reservation question. You've got important plans coming up soon, so let's get you an answer!
I'm so sorry to hear you seem to be having trouble making a
theme park ticket reservation. That can be quite frustrating, especially when it's for an exciting celebration like your birthday! You mentioned that the date was available when you made your ticket purchase. If you purchased your ticket through the Disneyland website, I am hoping that you actually already have the reservation and that's why it won't let you book one. If you got an error message saying something about the ticket reaching the reservation limit, you actually already have reservations attached to your ticket. Let me walk you through the steps to check this.
-Download the
Disneyland app, and log in to your Disney account.
-Click on the three horizontal lines in the bottom right corner.
-Click on "Future Plans". Here you will see all of the upcoming reservations you have connected to the tickets that are linked to your account.
If you don't see any, make sure you do have tickets linked to your account in the Disneyland app by clicking the back button and clicking on "Tickets and Passes". You can link tickets here by clicking on the "+".
If your tickets are linked and there were no reservations, then we have to dig deeper. The reservation issue could be because you have a lower-tier ticket than what is needed for the date you are trying to reserve or the reservations are full. Don't give up if reservations are full. The
Theme Park Availability Calendar is fluid and constantly changing as Guests cancel and book reservations. I have had success many times getting a last-minute reservation the night before.
Bianca, I am pixie-dusting this reply and hoping that all is well and you have reservations. Don't forget to stop by City Hall or a shop register and ask for a
complimentary birthday button so that everyone can celebrate with you! I hope you have the most magical birthday at The Happiest Place on Earth.
Carrie