• On Apr 14, 2017
    Patricia Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi - I have booked a character breakfast at Cinderella's Castle and intend to use our dining plan credits but my credit card has been charged for this. How am I able to use our dining plan and claim our money back? Thank you.

    Hello Patricia!

    Welcome to the Disney Parks Moms Panel. I am delighted to answer your first question, especially because it is about one of the most enchanting and magical experiences at the Walt Disney World Resort. Cinderella’s Royal Table is my little girl’s favorite restaurant, and we have made so many beautiful memories celebrating special occasions with the wonderful Disney Princesses that we just keep going back.

    When you make a reservation at this signature dining location, you need to pay in advance using a credit card or using dining plan credits. Since at the time of booking you did not have a dining plan already, then you had to use your credit card. Do not worry, because you can still use your Disney Dining Plan entitlements to pay for your royal feast.

    When you arrive at the restaurant, please inform the Cast Member that you would like to use dining plan entitlements, but that you have already paid with your credit card. You can also talk to your server, and they will be happy to cancel your credit card payment and redeem the credits from your dining plan.

    Please note that it will take some days for your refund to be processed and you also have to keep in mind that the refund will appear on your credit card statement on after one or two billing cycles.
    It has been a pleasure answering your question. Please stop by the Disney Parks Moms Panel with more questions.

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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