• On Apr 17, 2018
    Natalie from WV Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    When you book your room with a cast member via phone, do you pay the full balance or a down payment?

    Welcome to the Disney Parks Moms Panel, Natalie! Thanks for bringing us your question about booking a stay at a Walt Disney World Resort hotel.

    I have fresh experience with this! I just booked a Disney Resort hotel stay for my family and discovered, when you book a room (and just a room) over the phone with a Cast Member, you are asked to pay half, or 50%, of your balance at the time of your booking. If you are booking a vacation package, you are only asked to leave a deposit for your trip, which may be less than 50% of the cost of your stay. You can reach a Resort Reservation Cast Member at (407) 939-5277. 

    I also discovered that while you may not be able to pay any kind of balance with a Disney Gift Card while booking online, you can absolutely use a gift card for your deposit when speaking to a Cast Member over the phone. You take care of the rest of your bill when you arrive for your magical stay at your Walt Disney World Resort hotel.

    As soon as you book your room, keep in mind that you can start making your FastPass+ reservations 60 days before your vacation. It’s a good idea to also link your theme park tickets to your My Disney Experience account, so that you can start customizing MagicBands for everyone in your group. It’s so exciting when that little box arrives at your front door!

    Natalie, if you need any more help planning your magical stay don’t hesitate to come back and see us. Helping you plan an unforgettable trip is our favorite thing to do!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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