• On Aug 3, 2021
    Courtney from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to book a polar cabana at blizzard beach I can’t get through to anyone please help

    Hello and Welcome to planDisney, Courtney! 

    September is such a great time to plan a day to spend at Disney's Blizzard Beach because the temperature is still super hot during the day! Adding a polar patio to your day is just going to make it even that much more fun. To book a polar patio you'll need to call 407-WDW-PLAY. Phone lines open up each morning around 7:00 a.m. Mickey Mouse's time. If you are having trouble getting ahold of someone, I suggest calling early in the morning. Right now, the call centers are experiencing a higher-than-normal call volume which is leading to longer wait times. When I've had to call the play phone number, I like to be on the phone and calling to enter the queue about 5 minutes prior to the call center's opening time. I feel like by doing this I've had to wait very minimally compared to some. 

    The polar patios are a lot of fun. With your rental you'll also receive towels to use for the day, a cushioned seating area, a locker to store all of your valuables in, refillable drink mugs to use at the soda stations and complimentary ice water available all day. You'll also have a dedicated Cast Member to answer any questions you might have about Blizzard Beach and to take your food and beverage orders. Please do be aware that food and beverage are an additional cost and are not included with the polar patios. 

    If you aren't able to get through to speak to a Cast Member to reserve the polar patios, sometimes same-day rentals are available. These are on a first-come, first-serve basis. If any polar patios are available for the day, you can inquire about renting them at the Beach Haus when you get there. 

    Disney's Blizzard Beach is such a fun way to spend the day, Courtney. If you are at all competitive, I encourage you to take your turn racing down the Tobbagan Racers. That's my favorite thing to do at Disney's Blizzard Beach Water Park. That and well, enjoying the classic water park treat - mini doughnuts! 

    I hope this helps, Courtney! If you have any other questions before your trip, please feel free to come back and ask me. I'm happy to help. Have fun! 


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Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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