• On Jun 14, 2021
    Debby from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I book a park reservation. I tried on my Disney experience. When I put in confirmation number, it said not found. What do I do?

    Howdy Debby!

    Welcome to planDisney!  Thank you for stopping by to share this great question with us!

    I see you are planning a vacation to “The Most Magical Place on Earth!”  I know you are counting down the days until you are off to Neverland!  I saw your question, and I have struggled with the same situation in the past.  I recommend calling the Walt Disney World Resort and speak with a Cast Member in ticketing.  The Cast Member will take the confirmation number you received when you purchased your tickets and see why your My Disney Experience is not accepting that number.  From my experience, the Cast Member you speak with will obtain the correct confirmation number you need to link your theme park tickets to your My Disney Experience.  The Cast Member can even stay on the phone with you until you see that your tickets are linked and while you make all of your Disney Park Pass Reservations.  If you decide to make your reservations on your own, go to the Disney Park Pass Reservation System, and the website will prompt you on how to create your party and make a Disney Park Pass Reservation for each of the days you will be visiting the theme parks!  To check availability, go to the Disney Park Pass Availability Calendar website.  I recommend making all of your Disney Park Pass Reservations as soon as possible because reservations can book up quickly, depending on your vacation dates.

    There are so many exciting things planned in the months to come!  To stay up-to-date on everything scheduled to re-open, new attractions, new dining experiences, and so much more, go to the Disney Parks Blog!  As you continue to plan your unforgettable vacation to Neverland, if you have any more questions, please come back to planDisney!  We are always here to help you with all your planning questions, Debby!

    See Ya Real Soon,
thumbnail image for Tamela

Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.