father; son; slinky dog dash; Hollywood studios;
  • On Sep 3, 2024
    Jeremy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I book my Lighting Lane MultiPass 7 days in advance (I am staying in a Disney hotel), but I end up canceling my trip, is there a refund policy for the price I paid for the Lighting Lane MultiPass?

    Hiya, Jeremy! Welcome to planDisney. 

    There is nothing more magical than planning a trip to Walt Disney World Resort. Sadly, sometimes life can throw some less-than-magical curveballs that mess up our plans. You can purchase a Lightning Lane Multi Pass starting seven days before your check-in date for your Disney Resorts Collection hotel. If you cancel, the cost of Multi Pass is, unfortunately, non-refundable. 

    You may also want to take a look at the cancellation policies for your resort reservations. If you need to cancel a vacation package, the cost is fully refundable up to 30 days before arrival. Since you are asking about timing with a Lightning Lane pass, you might be looking at something a little more last-minute. If your plans change within 2 to 29 days of your arrival, the amount you paid, minus a cancellation fee (currently $200), will be refunded. The total price is non-refundable if you cancel the day before or do not show up.

    If you made a room-only reservation, you can cancel with a full refund up to 5 days before your arrival. Just as a heads-up: starting January 1, 2025, the policy is changing to 8 days ahead of time to receive a full refund.

    If your plans change, you may want to see if you can modify your reservation. If this is possible, it might help you save your Pixie Dust rather than feeling lost forever. However, changes to your resort or package reservations would not apply to the Multi Pass. 

    I hope this information is helpful, Jeremy. If you have any other questions as you go on this vacation or plan another, we are here for you at planDisney.

    Thinking of the Happiest Things!
    Jana
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Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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