Radiator Springs
  • On Dec 13, 2018
    Jessica from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    If I book my fast pass using the max pass on the app can I still scan my paper ticket for entrance to the ride or do I need to use the app?

    Hi there, Jessica!

    Thanks for stopping by the Disney Parks Moms Panel. I'd love to help you with your question regarding Disney MaxPass. This new feature of the Disneyland app has completely transformed the way my family visits the parks of the Disneyland Resort. With the ability to make digital Disney FASTPASS selections, we now save so much time versus having to walk to obtain FASTPASSES like before. We also can make more selections meaning we experience more attractions than ever with less time spent in lines. Since Disney MaxPass also includes Disney PhotoPass downloads, I now can capture all of our magical memories right on my mobile device.

    When you link a ticket or pass to the Disneyland app, you are essentially making a copy of your ticket bar code on the app. This means you can use your paper park ticket or app interchangeably at any locations that would scan your ticket. For example, you can scan your paper ticket or app ticket at the park entrance gates. When you make a FASTPASS selection at a kiosk or via Disney MaxPass, your return time is linked to your ticket, and you are more than welcome to scan your paper or electronic ticket on the app when you enter the attraction. Even though I prefer to always use my app whenever I need to show my ticket, I always carry and recommend taking your paper ticket with you at all times. This is in case your phone has technical difficulties, and you for some reason cannot access your ticket.

    I hope this helps, and please return if you have any other questions. Have a Fantasmic day!
thumbnail image for Jennifer

Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

Related Video

  • thumbnail image for Pixar Pier at Disney California Adventure Park

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.