Family on dock at Grand Floridian; AA; mickey balloons; Father; Mother four kids
  • On May 2, 2024
    Nicola from Staffs Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we book 1 nightgrandFloridian,can we use facilities before checkin? What about after checkout to? What time is checkin & checkout? Do we have to physically check in at hotel or is online available & how does room key work that way? Thanks

    Hi there, Nicola. Welcome to planDisney!

    Disney's Grand Floridian Resort & Spa is truly iconic. As the flagship resort, it oozes sophistication, but at the same time is accessible to everyone. Even when I'm not staying here, it's become a bit of a must just to visit, especially to enjoy the Enchanted Rose. This lounge is beautiful with its touches and nods to the Beauty and the Beast live-action story. And of course, the drinks and bites are both top-notch. We actually stayed at Disney's Bay Lake Tower during our last trip but visited this resort for its dining options frequently! Sometimes it felt like we were there more than our own resort!

    You are able to use the pools and recreational activities (some of which are an additional cost) at the resort on the day of check-in and the day of check-out. The check-in time for standard hotel rooms is typically 3 p.m. and for deluxe villas, 4 p.m. Checkout for both is 11 a.m. You can check in through your My Disney Experience account by selecting "My Plans" under the My Disney Experience dropdown menu. Then, locate your reservation and there should be a button that says "Start Check-in." You can also check in through your My Disney Experience mobile app once you've arrived in the United States. To access your room, you can either use a Disney Band that is associated with your account or use the mobile app to unlock it once it's ready!

    When you check in online, you will be asked a few questions about preferences and the time you are planning to arrive at the resort. Ensure that push notifications on your mobile device are enabled for the app so that you can receive a notification when your room is ready. There's also the option to have them send you a text as well (text messaging rates apply). Once it's ready, they will let you know and you can just go to your room.

    Speaking of just going to your room, to use the My Disney Experience mobile app to unlock your door, open the app and click on the 3 horizontal lines (☰) at the bottom right-hand corner. Scroll down and select "Hotel Reservations." Then, scroll until you see "Unlock Door," which you'll click, and then hold your device against the door lock. You'll want to ensure Bluetooth is enabled for this to work. It's pretty magical!

    Nicola, I wish you the best time when you visit in September. Make sure you check out the EPCOT International Food & Wine Festival, which starts on August 29th this year and goes until November 23rd, 2024. I got significantly more excited for this event once the Disney Parks Blog gave us a little sneak peek!

    If you have any other questions, send them my way.

    Most everyone's mad here,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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