Swan Resort Gallery Pool
  • On Jan 6, 2022
    Stuart from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I book at Disney Swan or Dolphin through Marriott and buy tickets on Disney for the parks, will I still be considered a Disney resort guest and be able to use Disney Genie at 7am?

    Howdy, Stuart! Thanks for sending your question to us at planDisney! 

    The addition of Disney Genie services has been quite the transition for everyone. I'd love to help you get the most out of your time at Walt Disney World Resort by helping you navigate this new service. 

    First of all, I have great news for you! Guests of the Walt Disney World Swan Hotel and the Walt Disney World Dolphin Hotel are able to use the Disney Genie services beginning at 7 a.m. Disney Genie is a complimentary service located in the My Disney Experience app that can help tailor your park day to maximize the magic for your family. You're able to choose your likes, dislikes and must-do activities and Disney Genie will help predict wait times, suggest restaurants and recommend an itinerary based on all of your selections. It is important to note that in order to create the most efficient itinerary, the Disney Genie service will pull from real-time information within the parks, including current and forecasted wait times for attractions. Therefore, it is important for the parks to be open to have the most accurate information.

    Stuart, if you're asking about the paid Disney Genie+ service, you are also able to make your first selection at 7 a.m. Disney Genie+ allows you to choose the next available time slot at the majority of attractions within the parks. There are a few other high-demand attractions that are considered Individual Lightning Lane attractions and require an additional purchase. You're able to purchase two Individual Lightning Lane attractions per person, per day. As a Guest of Walt Disney World Swan & Dolphin Hotels, you are also able to purchase Individual Lightning Lane selections at 7 a.m. 

    I'll be honest Stuart, the benefit of being able to purchase Lightning Lane attractions at 7 a.m. when off-site Guests must wait until the parks open is one of my favorite benefits of staying at participating hotels. I hope you enjoy your trip with your Ohana to the Most Magical Place on Earth! 

    Don't forget to set that 6:59 a.m. alarm! 

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Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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