Captain Mickey with Mom and son
  • On May 6, 2022
    Charles from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I book Concierge level and my son's family books regular. We they be able to access us and our lounge. Also do you have handicap concierge rooms? I would like the upgraded service and room. 20% booking fee refundable

    Welcome to planDisney Charles!

    It sounds like you have a nice cruise planned with your son's family! A cruise is a perfect "multi-generational" vacation with onboard fun for guests of all ages.

    Concierge services and lounges are for the exclusive use by those guests booked in the Concierge category. You will still be able to have your dining together and enjoy most of the ship's activities together, they will just not be able to be included with concierge exclusive locations and activities. 

    To book an accessible room, be sure to check the box for "Accessible Room" when on the "Confirm Travel Party" page. This will show you accessible rooms in all categories. Browse through the locations and options to see what will work for you.

    Cruise deposits are refundable, per the cancelation rules. Read through the cancelation details before booking so you are familiar with the policies. Hopefully you will be able to sail as planned with no need to cancel!

    While sailing on your Disney Cruise, you will find the Disney Cruise Line Navigator app to be super helpful. This will be your "go to" for all activities, dining options, and more. If you prefer a paper copy of the daily happenings around the ship, stop by Guest Services on Deck 3. 

    Wishing you the happiest of cruises on a Disney Cruise with Captain Mickey and his crew!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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