dlr dining 11
  • On Oct 1, 2022
    Kim from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My best friend bought everyone’s Disneyland tickets and I have covid pneumonia so I’m not going … How can she cancel my ticket and use it in her name

    Hi there, Kim! Welcome to planDisney!

    I'm so sorry to hear that you're feeling under the weather. I know it's a bummer missing your trip to The Happiest Place on Earth, but Mickey and all his pals will be waiting to welcome you back once you're feeling back to your magical self! In the meantime, let's not let that ticket go to waste.

    The great news, Kim, is that this is a pretty easy fix. In fact, there is really no fix at all. Your ticket can be used by a friend at any time, as the name listed on the ticket doesn't actually matter when entering the parks. Once you arrive at the turnstiles, a friendly Cast Member will scan your ticket, take a quick photo and assign the ticket to that photo for the duration of its ticket length. This means that even if a ticket is in someone else's name, any Guest can use it, as long as it is assigned to the correct age.

    For planning purposes, many Guests find it easier to make sure all the tickets are actually listed under the correct names. This may make Disney Genie+ selections a bit easier to make and avoids any confusion for those traveling in larger groups. Luckily, changing the name on a ticket just takes a simple phone call. A Cast Member at the Ticket Services Line can wave their wand and have this fixed as fast as you can say "Bibbidi Bobbidi Boo!"

    Kim, when you are feeling up to a visit, there is no better way to jump right into the adventure than a Character Dining experience with one of your favorite Disney pals! I especially love Character Breakfasts, as I feel they brighten my mood and energize me for the day ahead. While any option is a great option, Goofy's Kitchen takes the cake for me as far as favorites go!

    Sending all the healing vibes your way,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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