Cinderella Castle Detail
  • On Feb 13, 2023
    Miranda from MB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i believe i clicked the option to receive my tickets by email, but i really want to have physical tickets to the parks as it is my boyfriends first time. there is still three months until my trip, is there any way i could still receive my physical tickets?

    Hiya Miranda,

    Welcome to planDisney! I hope you and your boyfriend have the most incredible time! Nothing is as magical as a first-time visit to Walt Disney World Resort; I still remember my first time seeing Cinderella Castle in person.

    Once you select a delivery method for your Theme Park tickets, it cannot be changed currently. However, that doesn’t mean you still can’t get a physical ticket card. To get a physical ticket card, you would need to head to the ticket counter at one of the Theme Parks (or at Guest Relations at Disney Springs) when you arrive for your vacation. A Cast Member will be able to give you a ticket card that you can use for entry and save as a souvenir. One cool thing about your physical ticket card is that it can be used interchangeably with your Disney Band. During my little Mouseketeer’s first visit to Walt Disney World Resort, I really wanted to keep my ticket card as a souvenir to remember the moment. Since I had my Disney Band with me, I could put the ticket card away so I wouldn’t lose it and still get into the Theme Parks. I also had the option to switch back and forth if I wanted to.

    I hope this was helpful, Miranda. Don’t forget to pick up a “First Visit” button for your boyfriend at Guest Relations. Cast Members love to celebrate first visits and other special occasions, and the button is the best way to let everyone know about this memorable vacation. Please come back and see us if there is anything else we can do.

    Happy Planning,

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.